Getting Your Gifts to Their Destination Safely and On Time

Our Commitment to Reliable Delivery

At Redarion LLC, we understand that when you order a gift, timing matters enormously. A birthday gift that arrives a week late misses the celebration. A wedding gift that gets lost in transit creates disappointment and stress. That’s why we’ve built our shipping operations around a simple principle: getting your carefully chosen gifts to their destinations safely, efficiently, and on time.

We know that behind every order is a person who cares deeply about making someone feel special. Whether you’re celebrating a milestone birthday, welcoming a new baby, expressing gratitude, or honoring a wedding, your gift represents your feelings. We treat that responsibility with the utmost seriousness.

This comprehensive Shipping Policy explains everything you need to know about how we process, pack, and ship your orders. From processing times to tracking information, from domestic delivery to international shipping, we’ve covered all the details to ensure you have complete confidence in our shipping process.

Quick Reference: Shipping at a Glance

For those who want the essential information quickly, here’s a summary of our shipping policies:

Read on for complete details about each aspect of our shipping process.

Order Processing Time

Before your order ships, it must go through our processing stage. This is when we receive your order, verify payment, pick the items from our inventory, carefully pack them, and prepare them for shipment.

Standard Processing Time: 1-2 Business Days

Most orders are processed within 1-2 business days of being placed. Business days are Monday through Friday, excluding major holidays. Orders placed on weekends or holidays will begin processing on the next business day.

What Affects Processing Time:

Several factors can influence how quickly your order is processed:

• Payment Verification: Occasionally, payment verification may take additional time, especially for international orders or orders with unusual patterns.

• Product Availability: While we strive to keep all items in stock, occasionally an item may be temporarily unavailable. If this happens, we’ll contact you promptly.

• Order Volume: During peak shopping seasons (holidays, major sales events), processing times may extend to 3-4 business days due to high order volume.

• Personalized Items: Products that require personalization or customization typically require additional processing time, which will be noted in the product description.

Peak Season Processing:

During peak seasons such as:

• Thanksgiving through Christmas

• Valentine’s Day

• Mother’s Day and Father’s Day

• Major sales events (Black Friday, Cyber Monday)

Please allow additional processing time. We recommend ordering well in advance of any specific delivery deadline during these periods. We make every effort to communicate any delays and keep you informed about your order status.

Order Cutoff Times:

Orders placed before 12:00 PM Mountain Time on business days will generally begin processing the same day. Orders placed after this cutoff will begin processing on the next business day. This cutoff helps us maintain efficient operations and accurate inventory management.

Shipping Methods and Carriers

We partner with major shipping carriers to offer reliable delivery options for every order. The specific carrier assigned to your order depends on several factors, including destination, package size and weight, and the shipping method you select at checkout.

Domestic Shipping (United States)

For orders shipping within the United States, we typically use:

USPS (United States Postal Service)

The USPS is our go-to carrier for many shipments, particularly smaller packages and PO box deliveries. USPS offers reliable service to every address in the United States, including rural areas and PO boxes that other carriers cannot serve.

Advantages of USPS:

• Delivers to PO boxes

• Saturday delivery at no additional cost for many services

• Extensive tracking capabilities

• Package forwarding and holding options

UPS (United Parcel Service)

UPS provides excellent service for larger packages and expedited shipments. With robust tracking and reliable delivery times, UPS is an excellent choice for time-sensitive gifts.

Advantages of UPS:

• Excellent tracking with detailed status updates

• Reliable delivery windows

• Options for signature confirmation

• Package rerouting and hold for pickup

FedEx

FedEx offers competitive shipping options, particularly for express deliveries and larger packages. Their network provides reliable service throughout the United States.

Advantages of FedEx:

• Fast express shipping options

• Detailed tracking

• Delivery manager options for recipients

• Hold at location services

International Shipping

For orders shipping outside the United States, we primarily use:

DHL

DHL is our preferred carrier for many international shipments, offering excellent tracking and reliable delivery to most countries worldwide.

Advantages of DHL:

• Excellent international tracking

• Fast transit times to many countries

• Reliable customs handling

• Wide global network

USPS International Services

For some international destinations, we may use USPS international services, which partner with local postal services in the destination country for final delivery.

Advantages of USPS International:

• Cost-effective for certain destinations

• Delivered by local postal service

• Tracking through USPS and destination postal system

Shipping Costs

Shipping costs are calculated based on several factors and are displayed during checkout before you complete your purchase. You’ll always know exactly what you’re paying for shipping before you commit to your order.

Factors Affecting Shipping Costs

Destination:

Where your package is going is the primary factor in shipping costs. Shipping within the contiguous United States costs less than shipping to Alaska, Hawaii, or international destinations. Remote areas may incur additional surcharges from carriers.

Package Weight and Dimensions:

Heavier packages and larger boxes cost more to ship. Our system calculates shipping costs based on the actual weight and dimensions of the items in your order, plus packaging materials.

Shipping Method:

Faster shipping methods cost more than standard shipping. During checkout, you’ll see available options with associated costs and estimated delivery times, allowing you to choose the balance of speed and cost that works for you.

Order Value:

Occasionally, we offer promotions for free shipping on orders above a certain value. These promotions are time-limited and subject to terms specified in the offer. When available, free shipping offers will be clearly communicated.

Domestic Shipping Costs

For orders within the United States, shipping costs typically range from:

• Standard Shipping: $4.99 – $12.99 for most orders

• Expedited Shipping: $12.99 – $24.99 depending on weight and destination

• Express Shipping: $24.99 – $45.99 for fastest delivery

These are estimates only. Exact costs will be calculated during checkout based on your specific order and delivery address.

International Shipping Costs

International shipping costs vary widely based on destination, package weight, and shipping method. Typical ranges include:

• Standard International: $19.99 – $45.99 for small to medium packages

• Express International: $45.99 – $89.99 for faster delivery

Some remote or difficult-to-serve locations may incur additional charges. All costs will be clearly displayed during checkout before you complete your purchase.

Free Shipping Promotions

From time to time, we offer free shipping promotions. These promotions:

• Are typically available for orders over a specified minimum purchase amount

• May be limited to specific shipping methods or destinations

• Are subject to the terms and conditions of the specific promotion

• May not be combined with other offers unless explicitly stated

When free shipping is available, it will be clearly communicated on our website and applied automatically during checkout when qualifying conditions are met.

Delivery Timeframes

Understanding when your gift will arrive is crucial for planning celebrations and surprises. Here’s what you can expect for delivery times.

Domestic Delivery Times

Once your order ships, delivery times within the United States typically follow these ranges:

Standard Shipping: 3-7 Business Days

Standard shipping is our most economical option and works well for most orders when you’re not facing a tight deadline. Delivery typically occurs within 3-7 business days after your order ships.

Expedited Shipping: 2-3 Business Days

When you need your gift sooner, expedited shipping reduces transit time to 2-3 business days after shipping. This option is available for many, but not all, destinations.

Express Shipping: 1-2 Business Days

For urgent needs, express shipping gets your package to most US addresses within 1-2 business days after shipping. This is our fastest option and is ideal for last-minute gift situations.

International Delivery Times

International delivery times vary significantly based on destination and shipping method:

Standard International: 7-21 Business Days

Standard international shipping typically delivers within 7-21 business days after your order ships. This wide range reflects the variability in customs processing and local delivery services in different countries.

Express International: 3-7 Business Days

Express international shipping offers faster transit times for an additional cost. Packages typically clear customs more quickly and are delivered within 3-7 business days after shipping, depending on the destination country.

Factors Affecting Delivery Times

Several factors beyond our control can affect delivery times:

Weather:

Severe weather conditions can delay transportation and delivery. Carriers work hard to minimize weather-related delays, but safety always comes first.

Customs Processing:

For international shipments, customs processing times vary widely by country and can range from a few days to several weeks. We have no control over customs processing and cannot predict or influence how long it will take.

Peak Seasons:

During holiday periods, all carriers experience higher volumes, which can extend delivery times. We recommend ordering well in advance during peak seasons.

Remote Locations:

Deliveries to remote or rural areas may take longer than deliveries to major metropolitan areas, regardless of the shipping method selected.

Recipient Availability:

If no one is available to receive a package that requires a signature, delivery may be delayed while the carrier attempts redelivery or holds the package for pickup.

Tracking Your Order

We believe in keeping you informed throughout the shipping process. Every order shipped from Redarion includes tracking information.

How Tracking Works

When You’ll Receive Tracking:

You’ll receive a shipping confirmation email as soon as your order leaves our facility. This email contains:

• Your tracking number

• The carrier name

• A link to the carrier’s tracking page

• Estimated delivery date (when available)

Where to Track:

You can track your order in several ways:

1. Email Link: Click the tracking link in your shipping confirmation email

2. Carrier Website: Visit the carrier’s website and enter your tracking number

3. Your Account: Log into your Redarion account and view your order history

4. Contact Us: Reach out to us with your order number, and we’ll provide tracking updates

Tracking Updates:

Tracking information typically becomes available within 24-48 hours of receiving your shipping confirmation. It can take time for the carrier to receive the package, scan it into their system, and make tracking information available online.

Understanding Tracking Status

Common tracking statuses and what they mean:

• Label Created: The shipping label has been printed, but the carrier hasn’t yet received the package.

• Shipment Received: The carrier has received the package and it’s moving through their network.

• In Transit: The package is on its way to the destination.

• Out for Delivery: The package is on the delivery vehicle and should be delivered that day.

• Delivered: The package has been delivered to the address provided.

• Delivery Attempted: The carrier attempted delivery but was unable to complete it (signature required or access issue).

• Held at Location: The package is being held at a carrier facility for pickup.

• Customs Delay: International packages may show customs clearance statuses.

What to Do If Tracking Doesn’t Update

If tracking hasn’t updated for several days:

1. Be patient: Sometimes packages move through the system without frequent scans. Give it a few more days.

2. Check carrier website: Sometimes carrier websites have more detailed information than third-party tracking sites.

3. Contact the carrier: You can call the carrier’s customer service with your tracking number for more information.

4. Contact us: If tracking hasn’t updated for 7-10 business days beyond the expected delivery date, reach out to us. We’ll investigate with the carrier on your behalf.

Shipping Address Requirements

Providing accurate shipping information is essential for successful delivery. Please review these requirements carefully.

Accurate Address Information

You are responsible for providing complete and accurate shipping information. Before completing your order, please verify:

• Recipient Name: Full name as it should appear on the package

• Street Address: Complete street number and name, including any apartment, suite, or unit numbers

• City: Correct city name

• State/Province: Correct state or province (for domestic and international orders)

• ZIP/Postal Code: Correct postal code (US ZIP codes should be 5 or 9 digits)

• Country: Correct country (for international orders)

• Phone Number: A contact number for the recipient (carriers may use this for delivery issues)

Address Format Examples

United States Address:

John Smith
123 Main Street, Apt 4B
New York, NY 10001
United States

International Address:

Jane Doe
45 High Street
London SW1A 1AA
United Kingdom

Common Address Issues

Missing Apartment Numbers:

Packages without apartment or unit numbers may be delivered to the wrong location or returned as undeliverable. Always include complete address details.

Incorrect ZIP Codes:

Wrong ZIP codes can cause significant delays. Double-check that the ZIP code matches the city and state.

PO Boxes:

If you’re shipping to a PO box, please note that some carriers (UPS, FedEx) cannot deliver to PO boxes. If you select these carriers at checkout, a physical street address is required.

Military Addresses:

For deliveries to APO/FPO/DPO addresses, please use the correct military address format. These addresses ship via USPS and may have longer delivery times.

Address Changes After Ordering

If you need to change the shipping address after placing your order:

1. Contact us immediately at ngocha.goglobal@gmail.com or +84357278596

2. Provide your order number and the corrected address

3. We’ll update the address if your order hasn’t shipped yet

Once an order has shipped, we cannot change the delivery address. If the address is incorrect, the package may be delivered to the wrong location or returned to us. In these cases, you may be responsible for reshipment costs.

Package Delivery

Understanding what happens when your package arrives helps ensure a smooth delivery experience.

Delivery Confirmation

When your package is delivered:

• The carrier will mark it as “Delivered” in their tracking system

• You’ll receive a delivery confirmation email from us (if you’ve opted in)

• The package will be left at the address provided, following the carrier’s standard delivery procedures

Signature Requirements

Most of our shipments do not require a signature for delivery. Packages are typically left at the door, in a mailbox, or with a neighbor at the carrier’s discretion.

When Signatures May Be Required:

• For orders above a certain value (typically $200+)

• When specifically requested during checkout (if available)

• At the carrier’s discretion for certain addresses or situations

• For some international shipments

If a signature is required and no one is available to sign:

1. The carrier will typically leave a notice

2. They may attempt delivery again on the next business day

3. After multiple attempts, the package may be held at a local facility for pickup

4. Eventually, the package may be returned to us if not claimed

Delivery Locations

Carriers may leave packages in various locations:

• At the front door or porch

• In a mailbox (for USPS, if size permits)

• With a neighbor or leasing office

• In a designated safe location specified by the recipient

If you have specific delivery instructions (such as “leave behind the planter” or “deliver to back door”), you may be able to provide these through the carrier’s delivery management tools after tracking is available.

Recipient Not Home

If the recipient isn’t home when delivery is attempted:

• For packages without signature requirements: Carriers typically leave the package

• For signature-required packages: Carriers leave a notice and attempt redelivery or hold for pickup

• For packages that don’t fit in mailboxes: USPS may leave a notice for pickup at the post office

We recommend that recipients track their packages and make arrangements to receive them if signature is required or if package security is a concern.

International Shipping

Sending gifts across borders adds complexity, but we’re experienced in international shipping and here to help.

Customs and Duties

When shipping internationally, packages must pass through customs in the destination country. This process is beyond our control but important to understand.

What Are Customs Duties and Taxes?

Customs duties and taxes are fees imposed by the destination country on imported goods. These may include:

• Import duties: Taxes on the value of goods

• Value Added Tax (VAT): Consumption tax applied in many countries

• Goods and Services Tax (GST): Similar to VAT in some countries

• Customs processing fees: Administrative fees for processing imports

Who Pays These Fees?

The recipient is responsible for all customs duties, taxes, and fees. These charges are:

• Not collected by Redarion at checkout

• Determined solely by the destination country’s customs authorities

• Due upon arrival of the package

• Non-negotiable and must be paid for the package to be released

How Much Will They Be?

Customs fees vary widely by country and depend on:

• The value of the goods

• The type of products

• The destination country’s tariff rates

• Any trade agreements that may apply

We cannot predict what these fees will be. We recommend that international customers:

1. Research their country’s import regulations before ordering

2. Contact their local customs office for information about potential fees

3. Be prepared to pay these fees upon delivery

Customs Declarations

All international packages must be accompanied by customs declarations. These forms include:

• A detailed description of each item

• The value of each item

• The country of origin of each item

• The sender and recipient information

Accuracy Is Required:

We must provide accurate customs declarations. We cannot and will not:

• Understate the value of items

• Misdescribe items

• Mark items as “gifts” when they are commercial purchases

• Otherwise falsify customs documentation

Doing so would be illegal and could result in:

• Seizure of the package

• Fines for the recipient

• Legal consequences for all parties

• Loss of shipping privileges

Prohibited and Restricted Items

Different countries have different rules about what can be imported. Some items may be:

• Prohibited: Cannot be imported under any circumstances

• Restricted: Require special permits or licenses

• Subject to quotas: Limited quantities allowed

By placing an international order, you represent that:

• The items can be legally imported to your country

• You will comply with all applicable laws and regulations

• You accept responsibility for any items seized or delayed by customs

If you’re unsure whether a product can be imported to your country, please check with your local customs office before ordering.

International Tracking

International tracking works differently than domestic tracking:

• Tracking may be less frequent or detailed

• Different carriers may handle different segments of the journey

• Tracking information may appear on multiple websites

• Updates may pause during customs processing

Once your package leaves the United States, tracking through our systems may be limited. However, you can typically track through the destination country’s postal service website using the same tracking number.

International Delivery Issues

If you experience issues with an international delivery:

1. Check tracking for current status and any delivery attempts

2. Contact local customs if the package appears stuck in customs

3. Contact local postal service if the package shows as delivered but wasn’t received

4. Contact us if you need assistance or if the package hasn’t arrived after a reasonable time

Please note that resolving international shipping issues can take significantly longer than domestic issues due to the involvement of multiple countries’ systems.

Lost, Damaged, or Delayed Packages

Despite our best efforts and those of our carrier partners, occasional issues can arise. Here’s how we handle them.

Lost Packages

A package is considered potentially lost when:

• Tracking shows no movement for an extended period (typically 7-10 business days beyond expected delivery)

• The carrier confirms the package cannot be located

• Expected delivery date has passed by a significant margin

What to Do If Your Package May Be Lost:

1. Check tracking thoroughly for any updates you may have missed

2. Check with neighbors or building management in case the package was delivered elsewhere

3. Wait a few more days—packages sometimes reappear in the system

4. Contact the carrier directly with your tracking number

5. Contact us if the carrier cannot resolve the issue

Our Process for Lost Packages:

When you report a potentially lost package:

1. We’ll verify the tracking information and delivery status

2. We may initiate a trace with the carrier

3. If the package is confirmed lost, we’ll either:

   • Ship a replacement if the item is still available

   • Issue a full refund including original shipping costs

   • Offer other resolution options depending on the circumstances

Please note that claims for lost packages must be filed within a reasonable time. We recommend reporting potential loss within 30 days of the expected delivery date.

Damaged Packages

If a package arrives damaged:

1. Document the damage: Take clear photos of:

   • The outer packaging showing damage

   • The damaged item(s)

   • Any packing materials that may have contributed to or failed to prevent damage

2. Contact us immediately: Email ngocha.goglobal@gmail.com with:

   • Your order number

   • Photos of the damage

   • A description of the issue

3. Follow our instructions: We’ll provide guidance on next steps, which may include:

   • Returning the item for replacement or refund

   • Providing a partial refund if the damage is minor

   • In some cases, arranging for the carrier to inspect the package

Packaging Inspection:

Please keep all original packaging until we’ve resolved the issue. Carriers may need to inspect the packaging for damage claims, and having it available speeds up the process.

Delayed Packages

Sometimes packages are delayed but not lost. Delays can be caused by:

• Weather events

• Carrier processing backlogs

• Customs inspections (international)

• Incorrect address information

• Recipient unavailability

What to Do About Delayed Packages:

1. Check tracking for any updates or explanations

2. Be patient—most delayed packages eventually arrive

3. Contact us if the delay is significant (more than 7-10 days beyond expected delivery)

For delayed packages that eventually arrive, we generally cannot offer refunds or compensation unless the delay caused specific, documented harm. However, we’re always happy to discuss your situation and see how we can help.

Undeliverable Packages

Packages may be returned to us as undeliverable for several reasons:

• Incorrect address: The address provided was incomplete or wrong

• Recipient moved: The recipient no longer lives at the address

• Unclaimed: Package wasn’t picked up after delivery attempts

• Refused: Recipient refused to accept the package

• Customs refusal: International recipient refused to pay duties

What Happens When a Package Is Returned:

1. The package travels back to us (which can take weeks)

2. We’ll notify you when we receive it

3. You’ll have options:

   • Pay for reshipment to a corrected address

   • Receive a refund for the product cost minus shipping expenses (both ways) and any fees we incurred

   • In some cases, we may offer store credit

If you realize your package may be undeliverable, please contact us immediately. We may be able to intercept the package before it’s returned, saving time and money.

Shipping to Multiple Addresses

We understand that sometimes you need to send gifts to multiple recipients. Here’s how to handle multiple addresses.

Separate Orders for Separate Addresses

Currently, our system processes each order to a single shipping address. If you need to send items to multiple recipients:

1. Place separate orders for each shipping address

2. Complete checkout for each order individually

3. Use the appropriate recipient information for each order

This approach ensures that:

• Each recipient gets accurate tracking for their package

• You have clear records of what was sent where

• Returns and exchanges are handled correctly for each recipient

Combining Orders

If you place multiple orders to the same address and want them combined for shipping, please contact us as soon as possible after placing the orders. We’ll check whether they can be combined before processing.

Please note:

• Orders can only be combined if they haven’t entered fulfillment

• Combining orders may affect shipping costs (adjustments may apply)

• Not all orders can be combined due to operational constraints

Shipping During Holidays

Holiday seasons are our busiest time, and shipping times can be affected. Here’s what to expect and how to plan.

Holiday Shipping Deadlines

For delivery by specific holidays (Christmas, Valentine’s Day, Mother’s Day, etc.), we recommend ordering well in advance. General guidelines:

• For standard shipping: Order at least 10-14 days before the holiday

• For expedited shipping: Order at least 7-10 days before the holiday

• For express shipping: Order at least 5-7 days before the holiday

These are guidelines only, not guarantees. Actual delivery times depend on carrier capacity, weather, and other factors.

Peak Season Delays

During peak seasons (particularly November-December), you can expect:

• Longer processing times: We may take 3-4 business days to process orders

• Longer transit times: Carriers are handling significantly higher volumes

• Tracking delays: Systems may update more slowly due to volume

• Limited expedited options: Even express shipping may take longer than usual

Planning for Holiday Shipping

To ensure your gifts arrive on time during the holidays:

1. Shop early: The earlier you order, the better

2. Choose faster shipping: If you’re ordering closer to the holiday, select expedited options

3. Consider gift cards: If you’re running very late, a digital gift card can be delivered instantly

4. Communicate with recipients: Let them know to expect a package so they watch for it

Holiday Closures

Redarion observes major holidays. Our facility will be closed on:

• New Year’s Day

• Memorial Day

• Independence Day (July 4)

• Labor Day

• Thanksgiving Day

• Christmas Day

Orders placed on these days will begin processing on the next business day. Carriers also observe these holidays and will not deliver on these days.

Shipping Confirmation and Notifications

We keep you informed throughout the shipping process with timely notifications.

Order Confirmation

Immediately after placing your order, you’ll receive an order confirmation email. This email:

• Confirms we’ve received your order

• Provides your order number

• Lists the items ordered

• Shows the shipping address

• Includes payment information

• Does NOT yet include tracking (order hasn’t shipped)

Shipping Confirmation

When your order ships, you’ll receive a shipping confirmation email containing:

• Tracking number

• Carrier name

• Link to tracking page

• Estimated delivery date (when available)

Delivery Confirmation

When your package is delivered, you’ll receive:

• Delivery confirmation email (if you’ve opted in)

• Tracking marked as “Delivered” on carrier website

Notification Preferences

You can manage your notification preferences:

• Email: By default, you’ll receive order and shipping confirmations

• Text messages: May be available for some orders (opt-in required)

• Account dashboard: Log in to view all order information

To update your preferences or opt out of certain notifications, contact us or manage settings in your account.

Shipping Restrictions

Certain locations and items have shipping restrictions. Please review these before ordering.

Geographic Restrictions

We currently ship to most countries worldwide. However, we cannot ship to:

• Countries under US trade sanctions or embargoes

• Certain remote locations that carriers don’t serve

• Addresses that carriers deem undeliverable

If we cannot ship to your location, you’ll be notified during checkout.

Product Restrictions

Some products may have shipping restrictions due to:

• Size or weight: Very large or heavy items may require special shipping arrangements

• Hazardous materials: Items containing lithium batteries, aerosols, or other regulated materials may have shipping limitations

• Perishable nature: Food items may only be available for domestic shipping

• Customs restrictions: Some items cannot be imported to certain countries

Product pages will note any significant shipping restrictions. If you’re unsure about a specific product, contact us before ordering.

PO Box and Military Addresses

PO Boxes: Can be served by USPS only. If you select UPS or FedEx shipping to a PO box, delivery will fail. Please ensure your shipping method matches your address type.

Military Addresses: APO, FPO, and DPO addresses are served by USPS. These shipments may have longer delivery times and limited tracking. They are treated as domestic for pricing but international for customs purposes.

Frequently Asked Shipping Questions

Q1: How long until my order ships?

Most orders ship within 1-2 business days. During peak seasons, processing may take 3-4 business days.

Q2: Can I change my shipping address after ordering?

Contact us immediately. If your order hasn’t shipped, we may be able to update the address. Once shipped, we cannot change delivery.

Q3: Do you offer free shipping?

Occasionally, we offer free shipping promotions for orders above certain values. These promotions are time-limited and will be clearly communicated on our website.

Q4: How do I track my order?

You’ll receive tracking information via email when your order ships. You can also log into your account to view tracking.

Q5: What if my package is lost?

Contact us if tracking hasn’t updated for an extended period or the carrier confirms loss. We’ll investigate and either replace or refund.

Q6: Will I have to pay customs fees for international orders?

International recipients are responsible for all customs duties, taxes, and fees. These are not collected by Redarion.

Q7: Do you ship to APO/FPO addresses?

Yes, we ship to military addresses via USPS. Delivery times may be longer than domestic shipping.

Q8: Can I request signature confirmation?

Signature confirmation may be available for some shipping methods. Check during checkout for availability and additional costs.

Q9: What happens if no one is home to receive the package?

For non-signature packages, carriers typically leave it. For signature-required packages, they’ll leave a notice and attempt redelivery or hold for pickup.

Q10: Do you ship on weekends?

We process orders Monday-Friday. Carriers may deliver on Saturdays depending on the service selected.

Our Shipping Promise

At Redarion, we promise to:

1. Process your order promptly: We’ll get your gift on its way as quickly as possible

2. Pack with care: Your items will be protected for their journey

3. Provide accurate tracking: You’ll know where your package is

4. Communicate clearly: We’ll keep you informed throughout

5. Resolve issues fairly: If something goes wrong, we’ll make it right

We’re honored that you’ve chosen Redarion for your gift-giving needs. Our shipping team works hard every day to ensure your carefully chosen gifts reach their destinations safely and on time.

If you have any questions about shipping that aren’t answered here, please don’t hesitate to contact us. We’re here to help.

Contact Information

Redarion LLC

📞 Phone: +84357278596

📧 Email: ngocha.goglobal@gmail.com

🏢 Adress: 30 N Gould St Ste R, Sheridan, WY 82801

🌐 Website: redarion.com

Redarion LLC – For the Moments That Matter.